As we all know, credit card processing companies are primarily engaged in the processing of purchases and payments made through credit cards. They are often responsible for sellers’ acquiring banks. They are basically liaisons between banks, credit card companies and merchants, and may provide small business with extra services, like control of fraudulent activity.
Payment processing companies come in two general types these days: frontend and backend.
For frontend processors, the job often involves credit/debit card authorization. Backend processors, on the other hand, contact issuers of credit cards on the final or settlement stage of the transaction. Sometimes, a company does both frontend and backend processing. And they can also focus on particular types of businesses, like mobile or online shops.
As a small business owner who may have a lot on your plate, it’s tempting to go with the first processing company you come across.
But if you want to be sure about choosing a company that will become an asset instead of a liability, you need to take your time making a few vital considerations.
For instance, you’ll want to know how well a certain processor handles customer issues. Good credit card companies are always willing to help small businesses and will practically become their business partners.
If you were considering a processor that turns out to have a negative reputation when it comes to credit card disputes, move on to your next prospect.
Another important factor to look into the cost that goes with using certain credit card processor. In addition, aside from the fees you have to pay per transaction, a merchant may have to pay for setting up a payment processing service, getting a monthly statement or early contract termination.
If a credit card processing company offers a payment gateway, which is basically a server that hooks up a merchant with different payment applications, banks and card providers, it will most likely come with extra fees as well.
Definitely, different companies’ pricing models must be compared too. An interchange pricing model is good because it lets you see all the fees you need to pay, which means you will be able to reduce your costs and manage your budget better.
Before actually choosing a processor, know whether it will work with every form of payment that your customers may use, including mobile payments. You don’t need a processor that will put a cap on how many transactions you can have every month.
If you shop around, you will find a lot of credit card processing companies today, but of course, not all of them will be right for you. Choosing the right one can become simpler when you carefully review the above considerations.